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ITIL® 4 is the new version of the familiar framework. We are currently living in times of unprecedented change with technologies like artificial intelligence, robotics, nanotechnology, 3D print or the internet of things (IoT) – the fourth industrial revolution. The new version of ITIL® takes this change into account. It does not turn the framework upside down – does not revolutionise the framework – but rather offers a practical and flexible basis, which accompanies you on your path of digital transformation and supports your company in the orientation of human, digital and material resources – ITIL® 4 helps you survive in the modern, complex and agile environment!
ITIL® 4 retains many of the key elements which make ITIL® so valuable for you and your company. The ITIL® Foundation Certificate continues to serve as a basis for all further courses. However, please note that an ITIL® V3 Foundation Certificate does not qualify you directly to attend further ITIL® 4 courses. In this case you first have to pass the ITIL® 4 Foundation Certification. If you already have several ITIL® V3 certifications the bridge course offered may be of interest to you.
Based on this 5 further courses or certifications will be offered, divided into two streams and leading to different qualifications depending on the participants' focus. In ITIL® 4 there are now two highest accolades: the ITIL® Managing Professional and the ITIL® Strategic Leader – in contrast to ITIL® V3, which concluded with the Expert.
1. Training path to "ITIL® Managing Professional (ITIL® MP)"
The qualification ITIL® Managing Professional is for IT employees with a technical or digital focus. This training path communicates practical and technical knowledge of how to promote IT-supported services and workflows successfully and includes the following modules:
- ITIL® 4 Foundation
- ITIL® Specialist: Create, Deliver & Support
- ITIL® Specialist: Drive Stakeholder Value
- ITIL® Specialist: High Velocity IT
- ITIL® Strategic Leader: Direct, Plan & Improve (universal module for both streams)
2. Training path to "ITIL® Strategic Leader (ITIL® SL)"
The qualification Strategic Leader expands the focus from pure IT operations to all IT-supported services in the company. With this qualification you prove your understanding of how IT influences and controls business strategy. This training path includes the following modules:
- ITIL® 4 Foundation
- ITIL® Strategic Leader: Direct, Plan & Improve (universal module for both streams)
- ITIL® Leader: Digital & IT Strategy
All seminars are implemented according to the new AXELOS curriculum.
Die nächsten Termine in unserer Zentrale in München und Online
Jede Schulung kann als offenes Seminar in Ihrer Nähe oder Online,
als Inhouse oder als Firmenschulung gebucht werden.
Offene Seminare
finden zu einem festen Termin in einem unserer Schulungszentren oder Online statt. Bei den meisten Schulungen können Sie dynamisch zwischen Online- oder Präsenz-Teilnahme wechseln. Die maximale Gruppengröße liegt in der Regel zwischen 6 und 8 Personen.
Inhouse Schulungen
finden bei Ihnen im Unternehmen europaweit statt. Die Schulungsthemen können dabei individuell an Ihren Bedarf angepasst werden. Eine Inhouse-Schulung ist in der Regel ab 3-4 Teilnehmern günstiger und Sie sparen sich ggf. Reisekosten. Auf Wunsch können wir auch die notwendige Hardware und Notebooks zur Verfügung stellen.
Firmen-Seminare
finden exklusiv für Ihre Teilnehmer, in einem unserer Schulungszentren statt. Die Themen können dabei individuell auf Sie abgestimmt werden und Sie benötigen keine eigene Hardware. Auch für das leibliche Wohl Ihrer Mitarbeiter wird gesorgt.
Häufig gestellte Fragen zu unseren Schulungen
What is new in ITIL®4?
ITIL® 4 retains many of the key elements which make ITIL® so valuable for you and your company. However, rigid patterns and structures have been broken down and the Service Lifecycle, for example, has been replaced by a more flexible model. ITIL® 4 should help companies and IT organisations be more agile, react more flexibly and provide services faster and more dynamically. Current topics like DevOps, Cloud, digital transformation and Agile are becoming increasingly important.
Thanks to a holistic approach to product development and the provision of services ITIL® 4 will also become more relevant for software developers and service management specialists. ITIL® 4 promotes a holistic view of IT and stresses the importance of collaboration, transparency, automating and working holistically.
