ITIL® 4 Practice Manager Monitor, Support & Fulfil (MSF) (English)
ITIL® 4 Trainings in English 3 Tage
- Termin
- Inhouse
- Individuell
2.725,10 € inkl. 19% USt.
inkl. Kursmaterial
As an ITIL 4 Practice Manager, do you want to deepen known ITIL practices and successfully implement them for your organization? Then the compact ITIL 4 Practice Manager Training "Monitor, Support & Fulfil" is the right choice for you!
In this targeted practical training, you will deal in detail with five relevant core practices from the ITIL framework:
- Service Desk
- Incident Management
- Problem management
- Service Request Management
- Monitoring & Event Management
Exam details
Duration 90 minutes
Date: Examination at classroom trainings is optional held paperbased after the seminar or online at a date of your choice.
Format 60 multiple-choice questions with 4 answer options each
More info To pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed.
Exam languages English
Testing Institute PeopleCert
Technical requirements All details about the online exam can be found here:
Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows
IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac
Zielgruppe
People that have successfully completed ITIL 4 Foundation and want to go further.
Voraussetzungen für die Schulung
Prerequisite for this ITIL Practice Manager training is the successfully completed ITIL 4 Foundation.
Kursinhalte
Not only will you internalize the purpose and key concepts of each of these practices, but you will also delve deeply into related activities and success factors. As a result, you will understand how to cleverly integrate the five practices into your organization's value streams, enabling smooth service management with ITIL.You will experience all training content using practical examples and memorable images, conveyed by an energetic SERVIEW trainer. In this ITIL 4 Practice Manager training, you will focus entirely on the practical application possibilities of ITIL.
All ITIL 4 Practice Manager trainings are accredited by the Official Accreditor of ITIL 4. This guarantees that you will be taught all the crucial content of the combined module "Monitor, Support & Fulfil". You will take the final combined online exam for all five practices on a date of your choice. Thus, thanks to this one combined exam, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as ITIL 4 Practice Manager.
Book our efficient ITIL combination training "Monitor, Support & Fulfil" now instead of five individual practice trainings - and save a lot of effort, time and money on your way to becoming a practice manager!
Buchen ohne Risiko
Sie zahlen erst nach erfolgreicher Schulung. Keine Vorkasse.
Lernen von Experten
Zertifizierte und praxiserfahrene TrainerInnen
Durchführungs-Garantie
Unsere Schulungen finden ab der 1. Buchung statt.
Inklusive
Mittagessen, Kursmaterial, Zertifikat, WLAN, Getränke uvm.
Gruppengröße
Minimal 1, Maximal 8 TeilnehmerInnen
Sprache
Deutsch (Englisch auf Wunsch)
Förderungen
Bis zu 100% Kostenübernahme!
Termine für ITIL® 4 Practice Manager Monitor, Support & Fulfil (MSF) (English)
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