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ITIL® 4 Practice Manager Training: Collaborate, Assure & Improve (CAI) (English)


ITIL® 4 Trainings in English 3 Tage

ITIL english

Are you looking to deepen your expertise in ITIL practices and effectively implement them within your organization as an ITIL 4 Practice Manager? Our concise ITIL 4 Practice Manager Training: "Collaborate, Assure & Improve" is exactly what you need! This hands-on training delves into five core practices of the ITIL framework: Relationship Management, Service Level Management, Supplier Management, Information Security Management, and Continual Improvement. Embark on your journey to comprehensive ITIL knowledge and effective management skills today.

Advantages:

   Live training with a real trainer
   Digital training documents
   No travel time and costs
   Anywhere
   Online exam at a date of your choice


Accredited ITIL® 4 Foundation training is provided by SERVIEW, accredited by PEOPLECERT. ITIL® is a registered trade mark of AXELOS Limited., used under permission of AXELOS Limited. All rights reserved.

Please note: the price includes

   seminar fee
   exam fee
   education package
   original e-book

These additional services are specified by the accreditation authority and therefore cannot be deselected.

Zielgruppe

The target audience for the "ITIL® 4 Practice Manager Training: Collaborate, Assure & Improve (CAI)" seminar includes individuals from the IT sector, such as managers, leaders, consultants, and other professionals who are specifically and strategically involved in the development and improvement of organizations. This training is particularly aimed at IT professionals interested in learning more about optimizing services, as ITIL is already being utilized in their organizations.

Considering the course content, which focuses on enhancing collaboration, ensuring quality, and the continuous improvement of IT services, participants should already have a foundational understanding of ITIL 4 and its application within their organization. This prior knowledge is essential for effectively applying the concepts presented in the training.

Voraussetzungen für die Schulung

To attend the ITIL® 4 Practice Manager Training: Collaborate, Assure & Improve (CAI), there is a prerequisite that participants must meet. They must have successfully completed the ITIL 4 Foundation course. This foundational training provides the necessary background and understanding of ITIL principles that are essential for engaging with the more advanced concepts covered in the Practice Manager training.

2 Tage Präsenz oder Online
1.150,00 € zzgl. 19% USt.
1.368,50 € inkl. 19% USt.

Kursinhalte

  • Introduction to service delivery organization with a focus on ITIL practices.
  • In-depth exploration of relationship management.
  • The role of Service Level Management in service delivery.
  • Management of supplier relationships (Supplier Management).
  • Protecting data and information through Information Security Management.
  • Applying continuous improvement processes for service optimization.
  • Description of relevant subprocesses and responsibilities in daily operations.
  • Practical application examples to illustrate the content.
  • Preparation for the exam with necessary theoretical and practical knowledge.
  • Use of memorable illustrations and examples by experienced trainers.
  • Emphasis on the practical application of ITIL methods.
  • Official accreditation of the course content by the ITIL 4 accreditor.
  • Final exam for all five practices combined in an online test.
  • Opportunity to achieve ITIL 4 Practice Manager status with one exam, in addition to the “Create, Deliver & Support” module.
  • Time and cost-effective combination of training content, substituting five separate practice trainings.

Buchen ohne Risiko

Sie zahlen erst nach erfolgreicher Schulung. Keine Vorkasse.

Lernen von Experten

Zertifizierte und praxiserfahrene TrainerInnen

Inklusive

Mittagessen, Kursmaterial, Zertifikat, WLAN, Getränke uvm.

Gruppengröße

Maximal 8 TeilnehmerInnen

Sprache

Deutsch (Englisch auf Wunsch)

Förderungen

Bis zu 100% Kostenübernahme!

Fragen zum Ablauf?

FAQ und Kontakt

Termine für ITIL® 4 Practice Manager Training: Collaborate, Assure & Improve (CAI) (English)

15.01.2025
Plätze verfügbar
Online 3 Tage
2.150,00 € zzgl. 19% USt.
2.558,50 € inkl. 19% USt.
02.04.2025
Plätze verfügbar
Frühbucherrabatt
Online 3 Tage
1.935,00 € zzgl. 19% USt.
2.302,65 € inkl. 19% USt.
06.08.2025
Plätze verfügbar
Frühbucherrabatt
Online 3 Tage
1.935,00 € zzgl. 19% USt.
2.302,65 € inkl. 19% USt.
03.11.2025
Plätze verfügbar
Frühbucherrabatt
Online 3 Tage
1.935,00 € zzgl. 19% USt.
2.302,65 € inkl. 19% USt.
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Michaela Berger
Michaela Berger